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Appointments

Appointment Types 

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- Routine appointments and clinics

Use online Patient Access to book telephone and face-to-face clinics, pre-bookable for up to 2 days in advance,

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- Same day appointments
Speak to our doctors for same day appointments regarding any medical issue.​
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- Emergency appointments
Speak to our duty doctors for same day emergency appointments.​
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- eConsult - online patient-doctor consultations

Available 24/7 at your fingertips, without the need to book an appointment.

How to Book an Appointment​

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Online

Patients can book appointments up to 2 days in advance using the NHS App. Patients are strongly advised to use the NHS App, available 24 hours a day for on-the-day and future appointments.

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If you are not registered with the NHS App, then please follow this link. 

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By Phone

Patients can book an appointment by calling reception on 0208 208 4141 anytime during our opening hours.

Access Plan Statement

 

In partnership with the Federation and Primary Care Networks (PCNs), we have developed a comprehensive, scalable, and effective plan to deliver high-quality care to our Practice and PCN population.

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The proposed plan aims to improve patient access to healthcare services by addressing key issues related to appointment scheduling, communication, and the overall patient experience. The initiative strives to implement:

  • Same-day and next-day telephone and face-to-face appointments with a range of clinicians for urgent and routine needs.  

  • Pre-bookable appointments for follow-up care.

  • Clinical “Triage and Treat” clinics across the PCN.

  • Automated switchboard support via telephone in thirteen languages for patients (weekdays).

  • “Real Time” clinical team support for patients via telephone (weekdays).

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