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Online Consultations

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Last Day Wednesday 20th July at 6.30 pm
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Launching Friday 22nd July
at 8 am

We have launched a new online consultation tool called PATCHS at our GP practice on Friday 22nd July 2022!

 

We have selected PATCHS to take the place of our current online consultation, eConsult, service to improve the experience for our patients. The new online consultation service offers a secure, simple, and flexible way for patients and carers to contact their GP practice - it will not replace face-to-face appointments, it is in addition to routine contact with Practices. This should not be used for emergencies when you should contact 999 or visit A&E.

By registering you will have easy access to a range of services from your computer or smartphone, including:

 

  • reporting symptoms to your GP

  • booking virtual appointments

  • accessing health advice

You can register via this LINK. All you will need to do is provide an email address and set up a password.

To request repeat prescriptions, you should continue to follow the current process we have in place.

There will be a downtime for our online consultation services from Wednesday 20th July at 6.30 pm until Friday 22nd July at 8 am to allow for migration from eConsult to PATCHS. All submitted eConsults will be answered by Friday 22nd July. Please call the practice during working hours if you wish to seek medical advice, or 111 if out of hours. 

For more information on PATCHS you can visit their website.

Why are we moving from eConsult to PATCHS?

GP practices across North West London are working to increase access to care and make it as convenient as possible for patients and carers. A big part of this is improving our online consultation service.

We have worked with patients and healthcare staff to select an online consultation service that is accessible and simple to use, and together we have decided on a tool called PATCHS. This has been chosen to replace our current service as part of our commitment to improving patient experience.

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